Saturday, May 18, 2013

Farmers Insurance Claims Teams Helping Customers in North Texas - The Herald |

GRANBURY, Texas, May 17, 2013 '� /PRNewswire/ --�Farmers Insurance agents and claims representatives are helping customers affected by the storms that struck in North Texas causing damage to homes and properties.


Farmers Texas State Executive Director Jim Swope said that Farmers' claims teams are in full operation helping customers throughout the stricken areas.� "We want all of our customers to know that our goal is to give immediate assistance to those who have suffered damage from these storms," Swope said.

"We have also deployed a Farmers Mobile Customer Claims Bus (MCC), and a Customer Care Vehicle (CCV) to the stricken areas," Swope continued. "Farmers personnel will be at the MCC and CCV to assist our customers with questions or claims to report."

The Farmers MCC, equipped with state of the art satellite equipment including telephones and laptops, is located at:

�3804 US Highway 377 Granbury, TX 76049 The hours will be 8:00 am to 6:00 pm starting Friday, May 17.

The Farmers CCV, also equipped with satellite equipment, is located at:

216 S. Ridgeway Dr. Cleburne, TX� 76033 Hours will be from 8:00 am to 6:00 pm Friday, May 17.

Swope advises that all customers who have suffered damage from the storms should call the 24-hour Farmers Call Center number:�1- 800-435-7764 for immediate assistance.�

Foremost and 21st Century customers can also use the 1 800-435-7764 number for immediate assistance.�

Bristol West customers can call 1-800-274-7865 for immediate assistance.

Spanish-language claims assistance is available to Farmers customers by calling:�877-RECLAMO (877-732-5266).

Farmers customers can also go to or download the free iClaim app to file a claim.

Farmers Insurance Group of Companies is a leading U.S. insurer group of automobiles, homes and small businesses and also provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and refers to the business activities of Farmers Group, Inc. and the Farmers Exchanges. Farmers Group, Inc., along with its subsidiaries, is wholly owned by the Zurich Insurance Group, and provides non-claims administrative services to the Farmers Exchanges. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders. For more information about Farmers, visit its Web site at or at

Contacts:Mark Toohey805-907-2216�mark_toohey@farmersinsurance.comJerry Davies213-400-4459�Jerry.davies@farmersinsurance.comLuis Sahagun818-292-3574�

SOURCE Farmers Insurance


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